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Director of Sales Operations

Tango Card, Inc. is an enterprise software company based in Seattle, Wa.  We offer Rewards as a Service™ for some of the top loyalty and employee incentive programs running today.   Our culture is one of innovation, hard work, creativity, and fun.  We are looking to expand our business development team.  If you want to have a meaningful impact in driving a business forward, love problem solving, business scaling, and enjoy being surrounded by energetic, entreprenererial team members - Tango Card is the place for you.

We are seeking a Director of Sales Operations to define and execute against our strategic priorities for the business. This role will be involved in everything from defining and building scalable sales processes and programs through to the day-to-day execution of our plan.

This role will partner with management in the strategic planning process, the annual and monthly rhythm of business and the annual planning process. The ideal candidate has broad leadership skills, strong financial acumen and a deep analytic background to ensure the continued growth and success of the business and delivering results.

The Director of Sales Operations will be responsible for supporting the business activities such as Monthly Pipeline Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics. The position will assist Sales Management in evaluating and forecasting attainment against budgets, utilizing Salesforce to derive well-vetted analysis, and other ad-hoc requests and analysis as needed. The Director of Sales Operations will support the day-to-day execution of the business including performance against budget, tracking lead generation to opportunity close, and providing reporting and insights to sales leaders.  

This individual will need to collaborate effectively with internal end-users and cross-functional data teams to solve problems, implement new reporting solutions, and deliver successfully against high standards. A successful individual is a person that has a proven work ethic that drives the desired results. This is a hands-on position - the ideal candidate must be willing to “roll up the sleeves”.

The Director of Sales Operations will work with the several stakeholders supporting the extended Business Development team, including Business Development, Marketing, Product, and the Partnerships team, as well as closely work with Data Analysts, and the FP&A team.  

As a Director of Sales Operations you will:

  • Develop key sales support systems/processes required to meet the rapid growth of the business and achieve revenue attainment and sales objectives.
  • Own the pipeline process - both the analysis & reporting as well as working with the Business Development managers to review
  • Manage the development of continuously-evolving forecast models and methodologies, owning the quantitative analysis of the performance of our sales team, customers, prospects, partners, markets, and products/services.
  • Develop relationships and processes with sales, partner, finance, HR, sales operations, and other stakeholders to identify and address reporting issues.
  • Collaborate with Sales Management in all aspects of evaluating the teams’ performance, and facilitate training if necessary
  • Identify reporting issues, gaps in processes, and drive timely resolution.
  • Prepare ad hoc analysis & participate on projects as needed.

Our ideal Director of Sales Operations will have:

  • At least 6 years’ experience in a Sales Operations function or similar responsibilities supporting a technology-first Sales Organization
  • Experience in multiple organizational functions such as compensation, forecasting, organizational development, etc.
  • Demonstrated ability to define, refine and implement sales processes, procedures and policies
  • Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
  • Strong financial, analytical and communication skills.
  • Strong background in Salesforce administration and reporting
  • Deep experience of Microsoft Office Suite required (extensive knowledge of Excel required)
  • Expertise managing, and using Docusign as an admin
  • Excellent cross group collaboration skills.
  • Bachelor’s degree is required
  • Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly

More information about Tango Card - 
Tango Card has created the ideal rewards and loyalty platform for the modern, mobile and social enterprise. As a company we have filed several patents, have a fantastic sales pipeline, and are growing very quickly. We are backed by a stellar group of investors including Allegro Venture Partners, Floodgate Capital, Eric Schmidt’s Innovation Endeavors, SWaN & Legend partners, and WTI.

We have 500+ live enterprise customers today including some of the largest customers in the world like H&R Block, Microsoft, Salesforce, Twitter and Intuit, as well as some successful emerging companies like Beintoo, Extole, Plink, and TrialPay.

We also work with the top Gift Card brands in the country including Amazon, Starbucks, Target, Walmart, Home Depot and over 60 more nationally. Last but not least, we partner with many of the most respected non-profits in the country including the National Park Foundation and Habitat for Humanity.

We are excited to meet you!

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